top of page

Shipping & Refund Policy

  • Refund Policy: All sales are final. Only items that are damaged in shipment are eligible for a return. To complete your return we require a receipt or proof of purchase.We will not refund or exchange items that are ordered by mistake or are no longer needed due to change in a doctor’s recommendation or any other reason.To be eligible for a refund or an exchange, you must first email us at Michelle@thefurrydetective.com within 7 days of receiving your items to alert us of the damage, then return the damaged item to us. Upon receipt of the damaged item, we will refund your shipping expense and we will ship out a replacement item if available. If a replacement is not available, we will refund the full purchase price of your item

  • TEST KITS ARE NON-REFUNDABLE but can be transferred to another client. 

Every symptom has a story-

we help solve it.

Subscribe to get email updates about services, exclusive deals and more! 

DISCLAIMERS: 

​

MEDICAL DISCLAIMER:

This web site is not designed to, and does not, provide medical advice. all content (“content”), including text, graphics, images and information available on or through this web site are for general informational purposes only. The content is not intended to be a substitute for professional medical advice, diagnosis or treatment. never disregard professional medical advice, or delay in seeking it, because of something you have read on this web site. never rely on the information on this web site in place of seeking professional medical advice. The owner of this website is not responsible or liable for any advice, course of treatment, diagnosis or any other information, services or products that you obtain through this site. You are encouraged to confer with your doctor with regard to information contained on or through this web site. After reading articles or other content from this web site, you are encouraged to review the information carefully with your professional healthcare provider.

 

DISCLAIMER FOR SERVICES PROVIDED

The intent of any nutritional recommendation is to support the physiological and biochemical processes of the human body, and not to diagnose, treat, cure, prevent any disease or condition. Always work with a qualified medical professional before making changes to your diet, prescription medication, lifestyle or exercise activities

bottom of page