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Privacy Policy

Effective Date: March 24, 2025
Last Updated: March 24, 2025

Welcome to The Furry Detective. We care about your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, share, and protect your information through our website, hosted on the Wix.com platform.

By using this website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our website.

1. Information We Collect

We collect both personally identifiable information (PII) and non-personal information through the following means:

A. Information You Provide to Us

  • Contact Forms: Your name, email address, phone number, and other information you choose to submit.

  • Bookings and Appointment Requests: Name, email, phone number, address, pet information, requested dates/times, and other booking details.

  • Newsletter or Email Subscriptions: Name and email address.

  • Surveys, Promotions, or Giveaways: Any information you voluntarily provide.

B. Information Automatically Collected by Wix

Wix may automatically collect and store certain technical and usage information, including:

  • Device Data: Device type (mobile, desktop, tablet), operating system, screen resolution, language, and browser type/version.

  • Connection Information: IP address, ISP, and country/city-level geolocation.

  • Website Behavior: Pages visited, session duration, clicks, scrolls, referring URLs, and time spent on pages.

  • Identifiers: Unique IDs and session cookies that help with analytics, personalization, and site functionality.

  • Login Information: If you access restricted areas (e.g., member portals), your login times, IP, and access attempts may be logged.

  • Wix Analytics and Third-Party Tools: Wix may use cookies and other technologies (e.g., heatmaps, visitor recordings, pixel tracking) to understand website usage patterns.

For more on Wix's privacy practices, visit Wix Privacy Policy.

2. How We Use Your Information

We may use the collected information for the following purposes:

  • To process inquiries, bookings, and service requests

  • To provide and improve customer service

  • To send transactional or promotional emails (only with your consent)

  • To analyze website traffic, optimize design, and improve user experience

  • To detect, investigate, and prevent security incidents or unauthorized access

  • To comply with applicable legal and regulatory obligations

3. Cookies and Tracking Tools

Our website uses cookies and other tracking technologies to enhance performance and user experience. These may include:

  • Essential Cookies: Enable core functionalities like security, booking forms, and log-ins.

  • Analytics Cookies: Help us analyze traffic and user interactions.

  • Marketing Cookies: May be used by third parties (e.g., Facebook Pixel, Google Ads) for targeted advertising.

You can modify your cookie preferences through your browser settings or opt out of tracking tools via third-party opt-out tools (e.g., Google Ads Settings).

4. Sharing of Information

We do not sell your personal information. We may share your data under the following circumstances:

  • With Wix: As our website host and service platform, Wix processes your data as described in its own privacy policy.

  • With Service Providers: For services like email marketing, analytics, or appointment management. All providers are contractually bound to protect your data.

  • For Legal Compliance: If required by law, subpoena, or governmental request.

  • To Protect Our Rights: Including fraud prevention, risk management, and enforcing our legal rights or website terms.

5. Data Storage and Security

Your information may be stored on secure servers hosted by Wix and its affiliated service providers. We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no system can guarantee 100% security, and you use the site at your own risk.

Data may be stored or transferred to jurisdictions outside your home country, including the United States or other regions where data protection laws may differ.

6. Your Privacy Rights

Depending on your location, you may have rights such as:

  • Access to the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent or unsubscribe from communications

  • Object to the use of your information in certain situations

To exercise your rights, please contact us at [Insert Contact Email].

7. Children's Privacy

Our services are not directed at or intended for children under 13. We do not knowingly collect personal information from minors. If you believe a child has submitted information, please contact us so we can delete it.

8. Third-Party Links

This website may contain links to other websites not operated or controlled by The Furry Detective. We are not responsible for the privacy practices or content of those third-party sites. Please review their policies before interacting with them.

9. Legal Disclaimers and Limitations of Liability

  • No Guarantee of Confidentiality: While we take steps to secure your information, the internet is never fully secure. Submitting information is done at your own risk.

  • No Liability for Third Parties: We are not responsible for the actions or failures of third-party providers (e.g., Wix, analytics tools, social media platforms).

  • No Professional Advice: Content on this site is for informational purposes only and should not be interpreted as legal, medical, or veterinary advice.

  • Indemnification: By using this site, you agree to indemnify and hold harmless The Furry Detective from any liability, loss, or expense arising from your use of the website or breach of this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When changes are made, the “Last Updated” date at the top will be revised. Continued use of our website after any updates constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

📧 Email: Michelle@thefurrydetective.com
🌐 Website: https://www.thefurrydetective.com

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DISCLAIMERS: 

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MEDICAL DISCLAIMER:

This web site is not designed to, and does not, provide medical advice. all content (“content”), including text, graphics, images and information available on or through this web site are for general informational purposes only. The content is not intended to be a substitute for professional medical advice, diagnosis or treatment. never disregard professional medical advice, or delay in seeking it, because of something you have read on this web site. never rely on the information on this web site in place of seeking professional medical advice. The owner of this website is not responsible or liable for any advice, course of treatment, diagnosis or any other information, services or products that you obtain through this site. You are encouraged to confer with your doctor with regard to information contained on or through this web site. After reading articles or other content from this web site, you are encouraged to review the information carefully with your professional healthcare provider.

 

DISCLAIMER FOR SERVICES PROVIDED

The intent of any nutritional recommendation is to support the physiological and biochemical processes of the human body, and not to diagnose, treat, cure, prevent any disease or condition. Always work with a qualified medical professional before making changes to your diet, prescription medication, lifestyle or exercise activities

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